FREQUENTLY ASKED QUESTIONS

Our commitment to you

1. You will be assessed and treated by a qualified, registered clinician who takes the time to understand what you want to get back to.
2. At your first visit we take a full history and treat you according to what is actually going on, not just where it hurts.
3. You are always free to decline any treatment we suggest. No pressure, no judgement.
4. Your appointments are booked around your needs across our Warwick, Stratford-upon-Avon and Leamington Spa clinics.

What we ask of you

1. Share the relevant details of your history and symptoms so we can look after you properly.
2. New clients complete a consent form at the first assessment.
3. If you are running late, your session may be a little shorter and the full fee still applies.
4. We ask for one business day (24 hours) notice to cancel or move an appointment. After that the full fee applies, though if we can fill the slot we will not charge you. A quick text on 07788 285535 as early as possible is all we need.
5. Payment is due at the end of your appointment unless prepaid, by cash or card.